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PRIVACY POLICY

This privacy policy forms part of our Website's Terms of Use Agreement. By accepting the Terms of Use Agreement and the Privacy Policy on the registration page, you consent to provide sensitive personal data or personal information and are aware of the purpose of sharing such information. Please do not register if you do not wish to share the mandatory personal information with Logic Simplified Pvt. Ltd. on their website www.gamentio.com (hereinafter referred as "Gamentio") requested at the time of registration. Registration procedure cannot be completed until information in the non-optional/mandatory fields is provided. Certain additional personal information may be requested by Gamentio for permitting you access to any Tournaments/Contests/Games organized by Gamentio.

1. Policy objective:

1.1 Gamentio respects your privacy and assures you that any information provided by you to Gamentio is protected and will be dealt with according to this Privacy Policy and the applicable laws. To avail the services offered on www.gamentio.com, you may have to provide certain information to us. This Policy provides the procedure followed by Gamentio to gather, use, store, disclose and manage users' personal data. Gamentio only collects personal data for the purpose of verifying user accounts, maintaining the accounts of the users, completing transactions of the users and for analyzing user behavior and requirements.

2. User Data that Gamentio Requires to Collect:

2.1 User's personal data includes the following types of data or information:

  1. Sensitive Personal Data:
    • Account password
  2. Other Personal Information:
    • First and last Name
    • Date of birth
    • Gender
    • Physical Address, such as home address and/or mailing address
    • Other user contact info (any other information that can be used to contact the user outside the app)
    • Telephone/Mobile number
    • The date and time during which the user visited the site
    • The IP address of the user's computer, language, and browser type.
    • The website address which the user might have used to link to the website.
    • User's photograph for testimonials and other promotions
    • Any govt issued identity card for KYC
    • Such other information that is defined as sensitive personal data or information in law.
  3. Diagnostics: This includes crash data, performance data, or any other diagnostic data collected for the purpose of determining the technical performance of the app.

3. Purpose of Data Collection:

Obtaining the said user data authenticates the User, and helps Gamentio improve the app functionality and product personalization.

Therefore, any of the information collected by Gamentio from the user can be used in the following ways:

3.1 Once the user registers their email address with Gamentio, they accept to receive the email communication from Gamentio.com and entities explicitly approved by Gamentio.com and other users. They also accept that when they use our referral program for referring someone, we may send emails on their behalf to the referee. The email headers will include their email address as the address from which the emails are sent.

3.2 Gamentio might also use software applications for website traffic analysis, gather statistics used for advertising, and determine the efficacy and popularity of Gamentio among others.

3.3 As we want to give our users the best experience on Gamentio, we might access their personal information to help with internal research as well as development, internal testing of the products, diagnosing system faults, and making website content and service enhancements.

3.4 We do not share any personal information with anyone other than entities specifically authorized by Gamentio.com, which may include advertisers and sponsors of Gamentio.com. However, it should be noted that we might make use of their name, login id and the name of the state from where they have logged in at the time of declaring any contest or announcing an award and/or information required by an official government legal entity.

3.5 Photographs once provided by them for marketing purposes give Gamentio irrevocable rights to use them, and it is completely Gamentio's discretion to delete or not use it any further.

3.6 We also use their personal information to communicate with them and notify them about in-game updates, new products and/or services.

3.7 In order to buy Gamentio coins, they may be required to make online payments. To process such financial transactions, we may use third-party electronic payment processors or service providers (ESPs). By accepting this privacy policy, the user expressly consent to personal information necessary for the processing of transactions that are being shared with ESPs. We take steps to ensure that our arrangements with ESPs protect user's privacy.

3.8 Presently, Gamentio is using display advertising and remarketing through Google Analytics, wherein third party vendors including Google display our ads on sites across the Internet and use first-party cookies and third-party cookies together to inform, optimize and serve ads based on visits of visitors to our website.

3.9 We don't sell, distribute or lease user's personal information to third parties unless we have their permission or are required by law to do so.

4. User Consent to use data:

4.1.1 By using our website, it is understood that the user has given their consent to the collection and use of Sensitive Personal Data and other Personal Information by Gamentio.com and its partners and affiliates.

4.1.2 We reserve the right to conduct a security review at any time to validate the user's identity, age, the registration data provided by them and to verify their use of the services and their financial transactions for potential breach of the Terms of Use Agreement and of any applicable law. By using our website, the user authorizes us, our staff, agents, and suppliers to use their personal data and to disclose their personal information to third parties for the purposes of validating the information they provide to us.

4.1.3 By filling in their mobile number on our site, the user is giving Logic Simplified Pvt. Ltd. the right to contact them by SMS/call to provide their information on all promotional activity/ events conducted by Gamentio and its partners. User's mobile number will not be used for any third party communication whatsoever.

4.1.4 All users of Gamentio consent to the use of Sensitive Personal Data and Other Personal Information for the purpose stated in this policy. We restrict access of personal information to our employees, contractors and agents and only allow access to those who need to know that information in order to process it on our behalf.

4.2 Consent to use of Cookies:

4.2.1 A cookie is a small text file that uniquely identifies your browser. You understand that when you visit the Website, cookies may be left in your computer. The cookies assigned by the servers of Gamentio may be used to personalize your experience on the Website. Additionally, cookies may also be used for authentication, game management, data analysis and security purposes.

4.2.2 Cookies may also be assigned by the advertisers of Gamentio when you click on any of the advertisements which may be displayed on the Website in which case such cookies are controlled by these advertisers and not Gamentio.

4.3 Consent to use Anti-Cheating Software

4.3.1 Our software package contains certain features designed to detect use of automated programs that enable artificial (non-human) intelligence to play on our site. Use of such 'bot' software programs violates the Terms of Use Agreement, where we deem it detrimental to other players. By installing Our software and using the Services, You consent to Our software performing the functions described in this section. Our software may perform any or all of the following functions in order to detect the use of illicit automated programs and ensure that We maintain a 'cheat free' environment for all users:

  • Scan your list of active software applications while you are using the services;
  • Scan your list of active processes while you are using the services; and
  • Scan the files in your services and site-related program folders to ensure that only 'non-hacked' versions of Our software are being used. If any of the foregoing processes reveals a suspect application or process, Our software may scan the files associated with the suspect application or process and compile a composite mesh (i.e., a profile that characterizes the files associated with the application or process) to be matched against profiles for known illicit automated programs. Our software will not perform any random search of large portions of Your hard drive, equipment or files, and it will not transmit any information to Us or to any third party other than the information you provide to us.

5. Data Deletion Request:

In order to delete their account on Gamentio, a user can follow the steps mentioned below:

5.1 Open the registered email account.

5.2 Compose an email addressed to support@gamentio.com

5.3 Subject it "Request to delete my Gamentio account".

5.4 State in the email that you (User) want to delete/close the registered account. Within 24 hours, a confirmation email regarding the account deletion will be sent to the user.

Note: Once a user account on Gamentio is deleted, all the user data collected by Gamentio shall also be removed.

6. Data Security:

6.1 We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. Gamentio has a comprehensive information security program and information security policies which contain managerial, technical, operational and physical security control measures adopted by Gamentio for the protection of Sensitive Personal Data and Other Personal Information.

6.2 Information gathered by Gamentio is stored securely using several information security applications including firewalls. However, security is always relative and Gamentio cannot guarantee that its security measures are absolute and cannot be breached. Data which is transmitted over the Internet is inherently exposed to security risks or threats. For instance, information transmitted via chat or email can be compromised and used by others. Therefore, Gamentio cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any user availing the services of the Website.

6.3 When you register with Gamentio, your account is protected by means of login information which includes a username and a password that is known only to you. Therefore, you should not provide your personal information to anyone whosoever and breach hereof constitutes violation of this Policy and can also result in closure of account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify Gamentio.

6.4 The Website may contain links to other websites. Such websites are governed by their own privacy policies and Gamentio does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you follow a link outside www.gamentio.com. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Website, and Gamentio shall not be responsible for such information provided by you on third party websites.

6.5 Gamentio has a policy of not sharing any personally identifiable information with anyone other than entities specifically authorized by Gamentio which may include advertisers and sponsors of Gamentio. However, Gamentio may use your name, photo, Login ID and the state from where you are participating when announcing the results of any contests run on the Website. Such contests are further governed by terms and conditions specific to such contests which shall be available on the website as and when such a contest is run on the website. Gamentio conducts periodic analysis and survey of the traffic to www.gamentio.com for market research and advertising purposes. Gamentio reserves the right to share your registration information with Gamentio appointed market research and advertising companies or firms from time to time for the said purposes. Gamentio may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.

6.6 We require this information to understand your needs and provide you with a better service. We might use the information to improve our products and services for better gameplay.

7. Exclusions:

7.1 Gamentio may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary:

  1. in compliance with legal processes or Government directives;
  2. to enforce the Terms of Use Agreement and/or this Privacy Policy;
  3. for prevention of fraud;
  4. for issues involving information security,
  5. to protect:
    • your rights;
    • rights of Gamentio; and
    • rights of the general public.

8. Mergers and Other Events Requiring Tranfer of Information:

8.1 If we should ever file for bankruptcy, or become insolvent, or be acquired by a third party, merge with a third party, sell all or part of Our assets, or transfer substantially all or part of Our relevant assets to a third party, We are entitled to share the Personal Information and all other information You have provided through the Services to potential and subsequent business and merger partners.

9. Protection of Children

9.1 The Services are not intended for or directed at persons under the age of Thirteen (13) years. Any person who informs us that his age is thirteen (13) years or above, it is our policy to uncover the services which may require us to access and verify the person's Personal Information. If we become aware that a minor has attempted to or has submitted personal information via the Services, We will not accept this information and will take steps to remove such information from our records in a secure manner.

10. Limitation of Liability:

10.1 Gamentio confirms that this Privacy Policy is only a description of its operation regarding user information. This Policy is not intended to and does not create any legal rights in your favour or in the favour of any other person. Gamentio reserves the right to change this Privacy Policy at any time without giving you prior notice. The liability of Gamentio shall be limited to removal of Sensitive Personal Data from the system of the Website and removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Privacy Policy and elsewhere, the aggregate liability of Gamentio for all claims for damages pursuant to provisions of services on the Website, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum as provided in the Terms of Use Agreement.

11. Grievance Officer:

11.1 All complaints relating to personal data must be sent to the Grievance Officer at support@gamentio.com.

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